Terms
We accept Master Card, Visa, Discover, and COD for payment.
Net 30 is available after the first order with approved credit.


Minimum Order
There is a $ minimum on initial orders and $ on reorders.
There is no minimum on individual items unless otherwise noted.

Custom Orders
Any custom order requires a 50% non-refundable deposit.

Claims/Returns
Any discrepancies are to be reported within 48 hours of receipt of merchandise.
Broken items must be reported within 48 hours of receipt and held with the original packing materials until notified by Applegate Lapidary as to disposition.
No returns will be accepted without prior authorization.
All returns must be well packed and insured against loss or damage.
Return of merchandise held for more than one week is subject to a restocking fee to be determined at time of return.

Shipping
All orders are shipped F.O.B. Volcano, California.
Shipments are made using UPS or USPS.

Delivery Time
Delivery is usually less than two weeks for items in stock.
We try to keep all items in stock, but the nature of these products means supplies are limited and therefore shortages will occur.

Prices
Prices are subject to change without notice.
If there is a price increase, we will try to notify you prior to shipment.

Guaranteed Satisfaction
If for any reason you are not satisfied with an item, contact us within one week to obtain return authorization for either an exchange or refund.